Dental Emergencies | Orthodontists Centre Shrewsbury

Orthodontic Emergencies

For urgent orthodontic problems, we’re here to help you quickly and with compassion.

Emergency Contact
If you’re in pain, have suffered trauma, bleeding, or your brace appliance has broken, please contact us as soon as possible.

Phone: 01743 344 921
Out-of-hours: Please call the same number and follow the voicemail instructions, we monitor this for urgent messages.
Email (non-urgent advice): dental.v12220@nhs.net

Common Emergencies & What to Do

Below are the most frequent issues. If yours isn’t listed, or you’re unsure, please call us anyway, it’s always better to check.

Problem	What to Do Right Now	When We’ll See You / What to Expect
Pain / Discomfort (after fitting or adjustment)	Take your usual pain relief (like for a headache). Soft foods, gentle brushing help.	Pain should reduce over 3-5 days. If it doesn’t, call us and we’ll arrange a review.
Bracket came off	Leave it on the wire if possible. Use orthodontic wax to cover any sharp part.	We’ll give you an appointment within a week to replace it.
Wire poking or “digging in”	Gently try to slide it back into place with clean tweezers. If that fails, cover it with wax or cotton wool.	Call us for a sooner appointment as needed.
Problem with removable appliance	Keep wearing it if it still fits, but don’t force it if it’s uncomfortable. If loose, avoid wearing overnight.	Bring it to see us; we’ll repair or replace it as needed.
Mouth sore / rubbing from appliance	Apply relief wax. Rinse with warm salt water (½ teaspoon salt in cup of warm water).	If sore lasts more than a few days or becomes ulcer-like, contact us.
Loose or broken appliance / retainer	If broken, try to wear if safe. If lost, stop wearing until new one is fitted (teeth can move).	We’ll see you as soon as possible to mend or replace. There may be a fee if due to neglect.
Metal band (ring) off	Keep the band if you can. Rinse the area gently.	Call us to replace it — important to fix so food or plaque doesn’t build up.

What to Expect When You Call

We’ll ask a few brief questions about what’s wrong and how urgent it seems.
If it’s truly an emergency, we aim to see you same day or next working day.
For less urgent issues, we’ll schedule you at the earliest possible appointment.
If you leave a message out of hours, we’ll return your call as soon as the practice opens.

After-care & Prevention Tips

Use wax or cotton wool to cushion any sharp wires or broken parts.
Soft foods and gentle cleaning help avoid further irritation.
Regularly check your brace / appliance to catch problems early.
Avoid hard or sticky foods which can damage brackets or wires.

You’re in Safe Hands

At Shrewsbury Orthodontic Centre:

We’re specialists in orthodontics; this is our sole focus, for children and adults.
Our team is experienced in managing emergencies — we want to help you feel more comfortable, sooner.
No hidden costs for emergency repairs related to standard treatment (unless due to loss or neglect).

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